Cummins’ two-year warranty for all commercial generator sets, transfer switches, and switchgear provides customers global coverage.
MINNEAPOLIS – As of March 2009, Cummins is offering a new and expanded warranty on all commercial generator sets, transfer switches and switchgear – making it one of the most comprehensive coverage policies in the industry
The warranty applies to all Cummins Power Generation-branded commercial products shipped on or after March 1, 2009, including new commercial products purchased through the American Recovery and Reinvestment Act of 2009 – also known as the federal stimulus program.
The warranty provides global coverage for any failures—under normal use and service—resulting from a defect in material. It begins the date of initial start-up, first rental, demonstration, or 18 months after the factory ship date, whichever comes first. It covers commercial products rated continuous power (unlimited hours), prime power (unlimited hours), and limited-time running power (maximum of 500 hours) for one year.
The warranty coverage of a product with an emergency standby power rating has been extended to two years or 400 hours (whichever comes first). The warranty specifications relative to the power ratings match or exceed those mentioned in the applicable standard set by the International Organisation for Standardisation (ISO), the world’s largest developer and publisher of international standards.
“Cummins Power Generation can offer this extended two-year warranty because we have the financial stability along with the global manufacturing capabilities to provide consistent, high-quality materials and production,” said Devesh Dahale, project manager, warranty systems, Cummins Power Generation. “Regardless of where they are in the world, customers who have purchased our equipment can be assured of exceptional product quality, backed by the industry’s most all-inclusive warranty and our world-leading network of distributors and dealers.”
In the event of a product failure during the warranty period due to defects in material or artistry, Cummins Power Generation will be responsible for all parts and labor required to repair the product, reasonable travel expenses to and from the product site’s location, and maintenance items that are contaminated or damaged by a warrantable failure.
The warranty statement also clearly states applicable limitations. Cummins Power Generation also offers several levels of extended warranty coverage. Product owners can contact their Cummins Power Generation distributor or visit www.uspeglobal.com for more details.
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